We might be able to
answer some of
your questions below.
What is easyshare?
easyshare is is an all-in-one solution to pay your rent, bills and split sharehouse expenses. Whether you live on your own or with others, easyshare gets your household payments sorted with the option to use credit card or pay via bank transfer.
How does it work?
Whether it’s rent, bills or splitting shared expenses with housemates, we collect everyone’s share and pay the total for you. Each user tells us their preferred payment method with the multiple options of paying via bank transfer or credit card.
Can I pay my business rent by credit card?
Yes, we can pay both residential and commercial rent with your credit card. Simply tell us who you pay rent to, how often and how much, and we’ll take care of the recurring payments with your preferred direct debit payment method.
Where do I sign up?
Sign up via the link in our menu bar on this website, or download the app from the App or Google Play store.
Can I use easyshare to for pay bills only or rent only?
Absolutely. Once you’ve created your account it’s up to you which payments you want to use us for.
I’m a business customer, can I still split pay my rent and expenses ?
At the moment, only home accounts can split payments. If this is something you’d like to be able to do though, let us know at email@example.com.
Why should I use easyshare?
If you can relate to any of the statements below, we reckon you’ll love using easyshare.
- I don’t want to have to collect my housemates’ money for rent and bills
- I don’t want to have to chase my housemates to pay me their share of rent and bills
- I’d like an easier way to track shared expenses with housemates and pay each other back
- I want to pay my rent via credit card and earn reward points*
What payment methods does easyshare offer?
Bank transfer for all Australian held bank accounts.
Visa, Mastercard and AMEX credit cards.
What about fixed contracts or agreements?
We believe if we’ve truly found a good thing together, we won’t need any fixed contracts! We do have is a user agreement though to keep the legal guys happy.
Are there cash advance fees for credit cards?
Nope. Zero cash advance fees, only a service fee of 1.5% for Visa/Mastcard and 2.5% for AMEX.
How much does easyshare cost to use?
There’s a 1.5% service fee on all payment methods including bank transfer and debit/credit card (Visa and Mastercard). AMEX payments are processed at a 2.5% (incl. GST) service fee.
How do I resend my housemate an invitation to join our household?
Simply tap their invited username in the household section of your app. You’ll see a unique link that you can send directly to them.
Can I remove or edit an invited housemate?
Send an email to firstname.lastname@example.org with the details you’ve used to invite them and we can remove this for you.
Can I keep this account when I move to a new property ?
Yes you can just go to “Profile”, click on “Household” and edit property details to update accordingly.
How do I reset my password ?
Go to “Settings”, select “Security” and update password
How do I remove myself from a sharehouse?
We’re still working through building this to be self-serving in the app. In the mean time you can email us at email@example.com and we’ll remove any requested details.
Can I switch from a single household to shared?
You can add housemates to your rent or bill payments at any time.
Can I add multiple properties to my account ?
Yes you can have as many easyshare accounts as you like, for multiple property types. This can be done from your Household page.
How do I switch between payment methods ?
Navigate to your Household and choose your preferred payment method for that account.
Note: You can switch between methods no later than 48 hrs before your payment is due.
How can I cancel a direct debit payment?
Bill and IOU payments can be deleted in the app. To stop, pause or edit a rent payment, email us at firstname.lastname@example.org with the new details.
How do I invite my housemates?
Invite your housemates via text message, email or your Facebook friends list. You can do this when you add rent, a bill or from your household page.
When will IOUs be paid?
Bank transfer payments take two business days to be processed. Credit card payments take one business day.
Before midday (week days) – Funds will be pulled on the same day
After midday (week days) or on weekends – Funds will be pulled the next business day
When will my payments be pulled?
Bank transfer – Two business days before the due date
Credit card – One business day before the due date
Do I approve IOU requests before they are paid?
Yes. If your housemate makes a request that you owe them money, you will always be notified and ask to confirm if you wish to pay them. Additionally, your housemate can also mark you as paid if you’ve paid them back outside easyshare.
What happens if my housemate doesn’t pay on time?
We’ll re-run payments up to seven times. Each time a payment fails we notify the user and give them the option to switch accounts or cards,. We notify housemates if their group payment (rent or bills) has been short-paid and is overdue.